Our Purpose

Our purpose is to support all Australians in achieving the best improvement in their hearing - by keeping it simple. We strive to develop a community of practice to address the stigmatism associated with being hearing impaired. It’s what we do, who we are and why we come to work every day.

This is the primary reason why we have named our clinic Hearing Buddy - a partner with you throughout every step of the way.

What to Expect

Our experience indicates that in relation to the topic of hearing health, Australians:

  • Feel pressured for time during appoinment
  • More time is needed to comprehend hearing-related outcomes
  • Need advice on how to take care of your devices?
  • Become perplexed by an abundance of information, or a lack thereof

Our Values

At Hearing Buddy we aim to step out of what is considered normal and strive for a new normal fundamentally driven by our five values:


Passionate about providing a great client experience


Inspired to keep it simple and easy


Trusted to do the right thing


Bringing our family-owned background to life


A partnership approach with our Clients

The Hearing Buddy Experience

A Buddy that Empowers

“Tell me and I forget. Teach me and I remember. Involve me and I learn.”

We create a safe environment and atmosphere for you to be comfortable enough to be involved, share, and learn.

A Buddy that Listens

“We listen with an intent to understand”

To help you, we need to understand the world from your eyes, and it is therefore critical that we listen carefully and consistently

A Buddy that understands Your Investment

“Time is of a great value, and we believe the greatest gift you can give someone is your time”.

We recognize learning anything new takes time and hence we don’t work with restrictive calendars and offer flexibility within appointment time limits.

A Buddy that Cares

“You are not a number to us”.

Quality is critical to delivering on our service and creating a long-lasting relationship with you.