Our purpose is to support all Australians in achieving the best improvement in their hearing - by keeping it simple. We strive to develop a community of practice to address the stigmatism associated with being hearing impaired. It’s what we do, who we are and why we come to work every day.
This is the primary reason why we have named our clinic Hearing Buddy - a partner with you throughout every step of the way.
Our experience indicates that in relation to the topic of hearing health, Australians:
At Hearing Buddy we aim to step out of what is considered normal and strive for a new normal fundamentally driven by our five values:
Passionate about providing a great client experience
Inspired to keep it simple and easy
Trusted to do the right thing
Bringing our family-owned background to life
A partnership approach with our Clients
“Tell me and I forget. Teach me and I remember. Involve me and I learn.”
We create a safe environment and atmosphere for you to be comfortable enough to be involved, share, and learn.
“We listen with an intent to understand”
To help you, we need to understand the world from your eyes, and it is therefore critical that we listen carefully and consistently
“Time is of a great value, and we believe the greatest gift you can give someone is your time”.
We recognize learning anything new takes time and hence we don’t work with restrictive calendars and offer flexibility within appointment time limits.
“You are not a number to us”.
Quality is critical to delivering on our service and creating a long-lasting relationship with you.